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Terms and Conditions



Netfast Solutions Pty Ltd trading as Cartini Cocktails supports the Responsible Service of Alcohol. It is an offence for a person under the age of 18 years of age to falsely represent themselves to be of, or over 18 years of age. We reserve the right to refuse to enter into the Agreement or accept an Order or to serve, sell or supply Products to any person we suspect to be under 18 years of age, or who is unable to satisfy us that they are 18 years of age or over, or who we reasonably suspect is going to supply alcohol to a person under 18 years of age. 

By registering an account with us, you acknowledge and agree that you understand the prohibition on the sale and supply of liquor to minors and you confirm that you are at least 18 years of age. 

This Service Agreement (this “Agreement”) is a legally binding contract between you (referred to as "you", "your" or the "Customer" in this Agreement) and Cartini Cocktails (“we”, “us”) pursuant to Victorian Liquor Licence No. 36157669 and comes into effect after you Register and place an Order on a Site. You agree to be bound by these terms and conditions without any amendment or variation 

We are an authorised pursuant to Victorian Liquor Licence No. 36157669 to operate this Website, the mobile site and the mobile application (collectively, the "Sites”).

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


2.1 In this Agreement, we use various defined terms. You will know they are defined because they begin with a capital letter. This is what they mean: 

2.1.1 "Acceptable ID" means Australian drivers’ licence, Victorian learner permit, Proof of age card, Keypass card, Australian or foreign passport. No other form of identification will be accepted. 

2.1.2 "Delivery Hours" means the delivery hours detailed or endorsed on Victorian Liquor Licence No. 36157669. 

2.1.3 "Minor" means a person under the age of 18 years. 

2.1.4 "Order" means an agreement by you to purchase the Products when you click the button to place your order. 

2.1.5 "Order Price" means the total of the Price of the Products that you wish to purchase. 

2.1.6 "Products" means those items contained within the Subscription and Signature Cases (alcohol, ingredients, recipe card & gift item/s), individual bar tools purchases and associated delivery services provided by Cartini Cocktails. 

2.1.7 "Purchase" means the Order that we have accepted. 

2.1.8 "Register" means to create a valid account on a Site. 

2.1.9 "Service" means all or any one of the services we provide via the Sites (or via other electronic or other communication) including the information services, content and transaction capabilities on the Site (including the ability by you to Order and Purchase). 

2.1.10 "Website" means www.cartini.com.au

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


5.1 Requirements: You may only place an Order if you meet the following requirements: 

5.1.1 You are not a Minor; 

5.1.2 You are not Purchasing on behalf of, or with the intention to supply to, a Minor; 

5.1.3 Your total Order Price exceeds the minimum order requirement set by us; 

5.1.4 The nominated place of delivery of the Products is within the area we deliver to; 

5.1.5 The nominated delivery time of the Products is within the Delivery Hours; 

5.1.6 You pay to us for the Order Price, comprising of the total Product Price; and 

5.1.7 You agree and acknowledge that we abide by the Responsible Service of Alcohol regulations and we have the right to enforce such regulations. 

5.2 Order: When you click the "place order" button, you make a legally binding, irrevocable offer to purchase the Products at the Order Price ("Order"). When we accept your offer, we will send you a confirmation email with details of your Purchase and the estimated delivery date. 

5.4 Charge backs and disputes: We will be responsible for dealing with charge-backs or disputes. Please contact us in relation to those matters. 

5.5 Delivery: 

5.5.1 We will use our reasonable endeavours to deliver the Products by the time and date stated on the Confirmation Email and otherwise in accordance with the delivery hours permitted by and endorsed via Victorian Liquor Licence No. 36157669. All items are dispatched with automated tracking via the Customer’s email address. Every parcel is allocated a unique reference code and tracking link which is emailed to the Customer when the parcel is collected. A delivery estimate is provided with every order. This will give the Customer an idea of how long the shipment will typically take but this is not a guaranteed delivery date. We do not take responsibility for any damage to Products which occurs during transit or delivery. This will be covered by the courier’s insurance. 

5.5.2 Changes to your delivery information can only be made prior to the parcel being dispatched. If a change to the delivery address is required after your parcel is in transit, a new delivery charge will apply. We cannot guarantee that we will be able to communicate the new address to the delivery agent within any given timeframe. 

5.5.3 Cartini Cocktail must comply with its obligations under its Liquor Licence when delivering the Products. It is therefore your obligation to ensure that you or an authorised representative who is at least 18 years of age: 

(a) is present at the nominated place of delivery to accept delivery of the Products; 

(b) can produce an Acceptable ID at the time of delivery. The Products will not be handed to you or a person authorised to act on your behalf unless Acceptable ID can be produced to us or to our courier at the time of the delivery. 

(c) sign the delivery docket confirming acceptance of the Products. You should check the Products against the delivery docket prior to signing. The delivery docket shall be deemed conclusive evidence of acceptance of the Products and we will not accept any claims for damaged goods after you sign the delivery docket. 

5.5.5 Cartini Cocktails reserves the right to refuse to deliver the Products for any reason whatsoever and including (without limitation) refusing delivery to a person/s who we reasonably believe are intoxicated, or disorderly; refusing delivery to specific buildings for access or safety reasons, or refusing delivery because we reasonably believe that the Products will, may or are likely to be supplied to persons under 18 years of age following delivery. 

5.5.6 In the event that we are unable to deliver the Products or complete the Order as a result of your failure to comply with this Clause 5.5 or to complete the delivery will or may cause us to contravene the conditions of the Victorian Liquor Licence No. 36157669 or the relevant legislation or regulations relating to the sale and supply of alcohol, we will immediately terminate the delivery and return the Products to the store. 

5.5.7 We will use our reasonable endeavors to complete the delivery in one attempt, but if your Order is not practically or safely able to be delivered in such a manner, a free re-delivery service will be coordinated by us via email. This email notification will include the information required to arrange a re-delivery and  all you need to do is follow the instructions in our email, or in the card that has been left at the delivery address. You book a redelivery within the timeframe stated. 

5.5.8 In the event of unsuccessful delivery pursuant to clauses 5.5.5, you will receive a tracking email with information of the package having been delivered to a secure location. Please contact us to re-arrange delivery. 

5.5.9 If a parcel is not delivered for the reasons set out in clause 5.5.6, subject to our obligations under the Australian Consumer Law, Cartini Cocktails will not be obliged to refund of any Product purchased. 

5.6 Goods and Services Tax: The Order Price for the Products is inclusive of any GST. 

5.7 Legal title to the Products will transfer to you (i.e. the Products will become your personal property) when the Products are successfully delivered to your nominated place of delivery.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Cartini Cocktails, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

You agree to indemnify, defend and hold harmless Cartini Cocktails and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Questions about the Terms of Service should be sent to us at go@cartini.com.au.

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